Last Updated: January 01, 2026
This document is a legally binding agreement between you ("User", "Customer", or "You") and Serumera ("Company", "We", "Us", or "Our"). By accessing our website, www.serumera.in, and purchasing our products, you agree to comply with the following terms and conditions.
By using this website, you confirm that you have read, understood, and agreed to be bound by these Terms of Service. These terms apply to all users of the site, including browsers, vendors, customers, and merchants.
You represent that you are at least 18 years of age or are accessing the site under the supervision of a parent or guardian. If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
Serumera attempts to be as accurate as possible. However, we do not warrant that product descriptions or other content are error-free. Our products are intended for cosmetic purposes. Results may vary based on skin type, age, and environmental factors.
All Serumera products are for external use only. It is a condition of sale that the user performs a patch test 24 hours before full application. Serumera is not liable for any adverse skin reactions, allergies, or injuries resulting from the use or misuse of our products.
All content included on this site, such as text, graphics, logos, button icons, images, and audio clips, is the property of Serumera and protected by Indian and International copyright laws. You may not extract or utilize any part of the content without our express written consent. SERUMERA is a trademarked brand under Intellectual Property Rights (IPR).
All prices are listed in INR (Indian Rupees) unless otherwise stated. We reserve the right to change prices at any time without notice. Payments must be made through our authorized payment gateways. We are not responsible for transaction failures caused by third-party banks.
We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or problems identified by our credit and fraud avoidance department.
While we strive for timely delivery, Serumera is not responsible for delays caused by courier partners, natural disasters, or incorrect address details provided by the customer. Risk of loss passes to you upon delivery of the goods to the carrier.
This website and its products are for personal, non-commercial use only. You are strictly prohibited from reselling Serumera products on Amazon, Flipkart, or any other marketplace without a formal authorized distributor agreement.
If you post a review or testimonial, you grant us a non-exclusive, royalty-free right to use that content for marketing purposes. We reserve the right to monitor and remove any content we deem unlawful, offensive, or defamatory.
We may provide you with access to third-party tools (like skin analysis apps or payment wallets) which we neither monitor nor have any control over. Use of such tools is entirely at your own risk and discretion.
In no event shall Serumera, its directors, or employees be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or the application of our serums. Our total liability to you shall not exceed the amount paid by you for the product in question.
You agree to indemnify and hold Serumera harmless from any claim or demand made by any third party due to your breach of these Terms, your violation of any law, or your violation of the rights of a third party.
These Terms shall be governed by the laws of India. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Bahadurgarh, Haryana.
We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.
Serumera
386, NCR-1, SECTOR 37, HL CITY, BAHADURGARH, HARYANA 124507
+91 999 7491 999
support@serumera.in
www.serumera.in
06JQLPS4357E1ZC
By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to all terms and conditions outlined above. These terms constitute a legally binding agreement between you and Serumera.
